Chromebook FAQs

Frequently Asked Questions

Updated 10:15 AM 8/16/2018

1:1 Basics

1:1 Logistics

1:1 Distribution Plans

1:1 Student Usage

1:1 Parent Role and Responsibility


1:1 Basics

What is the CCPS 1:1 initiative?

As the world changes with new technology, scientific advancements and cutting-edge careers, CCPS believes digital literacy is essential to preparing all graduates for the 3Es: enrollment, enlistment, and/or employment. The new CCPS 1:1 initiative provides all 6th-12th graders with a personal Chromebook and supports the development of responsible digital citizens who:

  • communicate effectively
  • practice reasoning skills when gathering and evaluating data
  • utilize multi-media to conduct research
  • embrace digital safety and security practices
  • demonstrate operational knowledge of various technologies   


What does 1:1 mean?

1:1 is shorthand for one‐to‐one. This means one Chromebook for each 6th-12th grade student to use for learning at both school and home.


Why choose 1:1?

Goal one of Caroline’s Strategic Plan, Pathways 2022, charges the district to enhance teaching and learning through equitable distribution of digital resources, providing access for all students and staff inside and outside of CCPS facilities. Personal Chromebooks for every secondary student puts the district one step closer to reaching this goal.

Back to the top of this page

1:1 Logistics


How much is the annual Technology Fee and what does the fee cover?

The CCPS School Board approved the $40 technology fee for the 2018-2019 school year. Similar to car insurance, the technology fee covers all accidental incidents, loss, theft, and a loaner device. The following are not covered by the insurance – willful neglect and fires within a student’s residence (covered under homeowner’s insurance). The fee is not refunded at the end of the year and is an annually recurring cost.

Who is responsible for loss, theft, or damage?

Upon receipt of a Chromebook, every student will receive lessons on responsible use and safekeeping. While the selected device is designed for greater durability, accidental incidents and negligent behavior may result in damage. Students should report broken or missing Chromebooks immediately to the CMS/CHS Student Care Center.

Just like textbooks, if a device is misused or intentionally damaged the student may be expected to replace the device. If a device is stolen or lost, Google allows CCPS to permanently disable equipment in a way that prevents the device from ever working again with Google. In most cases, students are not financially responsible for Chromebook loss or theft. Please note, a police report may be filed in the event of theft.

Will students be charged for replacement Chromebook adapters/cords?

Yes, students will be issued an adapter with their Chromebook at the start of every school year. If lost, students will be responsible for the replacement fee.

Will students receive loaners while Chromebooks are fixed?

Yes, loaners will be available. Should a Chromebook require repair, the student will receive a device clearly labeled as a loaner device. Upon completion of the repair, the loaner will be returned to the Student Care Center in exchange for the student’s original device.

Can students opt out?

Students cannot opt out of the CCPS 1:1 initiative. Similar to textbooks and other class supplies, the Chromebook will become a critical teaching and learning tool that will be utilized multiple times throughout the school day to promote the 5Cs: collaboration, creative thinking, critical thinking, communication, and citizenship. Having a Chromebook for school/home use not only makes the learning experience more engaging, but it also allows students to better prepare for the 3Es: enrollment, enlistment. and/or employment.

What if students leave the district?

Chromebooks are the property of CCPS. If students leave the district, they must return their devices.

What about teacher preparation for the CCPS 1:1 initiative?

A key component of CCPS’s 1:1 implementation plan is professional development and support for teachers. Each classroom teacher has his/her own device. During the 2017-2018 school year, fifteen 6-12 Digital Champions received monthly training on Chromebook usage, the division’s learning management system – Schoology, and blended learning.  During the spring 2017, Digital Champions, ITRTs (instructional technology resource teachers), and central office staff worked collaboratively to provide training on Schoology and how to incorporate it and other digital resources into daily instruction. This training will continue throughout the 2018-2019 school year.

What is Schoology /skoo.luh.jee/?

Schoology is a learning management system for K-12 schools, higher education institutions,

and corporations that allows users to create, manage, and share content and resources. Schoology has all the tools CCPS needs to create engaging content, design lessons, and assess student understanding. Schoology can also be used offline for those who do not have immediate Wi-Fi access outside of the school setting.

How will the 1:1 program be funded?

The 1:1 program for secondary schools is being funded through the allocation of VPSA (Virginia Public School Authority) funds. The goal of this educational technology grant program is to establish a computer-based instructional and testing system in local school divisions. The intent is to maintain sustainability for the 1:1 initiative utilizing VPSA monies. The annual Student Technology Fee will be used to provide each student with technology insurance and to cover costs directly related to the maintenance and support of the secondary school 1:1 devices.

Does the 1:1 program eliminate the need for paper textbooks?

Schools will still house class sets of textbooks. When applicable/available, digital texts will be

downloaded to students’ Chromebooks. For example, online Math and History textbooks have been purchased for the 18-19 school year and will be accessible to all 6th-12th graders following Chromebook distribution. At this time, not all textbooks have a digital version, but the number of textbooks that need to be transported between home and school will be reduced.
Back to the top of this page

1:1 Distribution Plans

What is required of each student prior to the 1:1 distribution day?

Every secondary student is required to read and complete the Acceptable Use Policy and Digital Citizenship Agreement located in the Student Code of Conduct. These completed forms should be submitted to your student’s English teacher (CMS) or 1st block teacher (CHS). Additionally, every student should have paid the $40 technology fee or a portion of the fee prior to receiving a device.

When will students receive their devices?

Year one distribution will occur one week after receipt of devices from the Chromebook distributor. While a second week of school distribution plan has been crafted, it is not uncommon for distribution centers to experience summertime production/delivery delays due to the large increase of national, school-based orders. Should CCPS be notified of a delay, a modified distribution plan will be communicated to staff, students, and parents.  

How will devices be distributed?

A two-day distribution plan has been developed for both CMS/CHS. Distribution will occur during English classes at CMS and during 1st block classes at CHS. Students must have read, signed, and turned in the Acceptable Use Policy and Digital Citizenship Agreement (located in the Code of Conduct) prior to distribution day.

Do students keep the same Chromebook every year?

Students will receive the same device every year through the lifespan of the Chromebook. Devices are collected before students leave for the summer and re-distributed at the start of the following year.


What about computers/laptops already on secondary campuses?

The IT department has inventoried all hardware currently in secondary buildings and has planned to transfer some devices to the elementary schools in the coming months.
Back to the top of this page

1:1 Student Usage


Will students be given guidelines or expectations for their devices?

Students will read, sign, and turn in an Acceptable Use Policy agreement and Digital Citizenship agreement before receiving their Chromebook. This document outlines responsible use and safekeeping. If students break the agreement, they may face disciplinary action per the CCPS Student Code of Conduct.

Will digital citizenship and cybersecurity be taught?

Upon the completion of the two-day distribution process, all secondary students will engage in five days of 1:1 student lessons. Topics included in these lessons are digital citizenship (2 days), Schoology (integrated daily), GSuite (2 days), and Chrome Apps (1 day).

What if students don’t have Internet access at home?

The learning management system, Schoology, permits students to work offline. Prior to departing

from school, students without Internet access must download assignments so they can be completed offline. Upon returning to school, Schoology will automatically sync students’ work. Additionally, CCPS is investigating additional opportunities for students to gain access to Internet (Wi-Fi on longer bus routes; checking out Wi-Fi hotspots from the library media center; reduced Wi-Fi rates for households). More information will be made available regarding Internet accessibility in the near future.

Where are local hotspots within Caroline County that offer free Wi-Fi access?

There are many locations throughout Caroline County that offer free Wi-Fi access.

We have identified many of the privately-owned free hotspots, school hotspots, and library hotspots on Google Maps. Visit https://drive.google.com/open?id=1Mf85g8Iu8PEgn8l-GcBZ_zvyx85L95yJ&usp=sharing

Do students have to bring their Chromebooks home?

CCPS believes 24/7 access to the same device will benefit students. Since apps, textbooks content , and assignments will be loaded into the learning management system, Schoology, it is necessary for students to use the Chromebook at both school and home. No power source or storage location will be available on campus for overnight maintenance.

How will students with disabilities participate?

All students can successfully participate in the 1:1 initiative. Some modifications to device usage may be made as determined by the student’s IEP committee.

Can students with disabilities keep their Chromebooks at school?

Devices may remain on campus when the nature of student disabilities does not allow safe and responsible transport to home. Schools will determine daily check out and check in processes on an as needed basis per a student’s individualized special education needs.

Will Chromebooks print to campus printers?

Student devices will NOT be allowed to print to campus printers. 

Some home printers will be able to print from CCPS Chromebooks. See Google’s Help Center for more information about Chromebook printing.

Will Microsoft Office applications be available?

Microsoft Office will not be installed on Chromebooks.

Both Microsoft and Google offer web-based word processing software, spreadsheet software, and presentation software. Google’s offering is available to our students at no cost.

Will the district preload devices with needed software and apps?

Chromebooks will roll out with a variety of apps. Teachers can request additional class-specific downloads for their students.

What if devices run out of battery during the day?

When properly charged, the Chromebook offers up to 10 hours of battery life. Therefore, if students charge their devices each night, they will have battery power throughout the school day. 

What if students come to class with their Chromebooks not charged?

When properly charged the Chromebook offers up to 10 hours of battery life. Students should charge their devices every evening to ensure full battery for the school day. Coming to class with an uncharged device is the same as coming without needed assignments or materials and will be addressed accordingly.

Can my student use their own laptop or Chromebook at school instead of paying the $40 fee?

The school District’s devices are secured for various assessment and testing environments, and will be required at school daily. Students may use their own laptop or Chromebook at home to access many of the school District’s applications (including Schoology!). Just navigate to http://my.ccps.us/ to begin.

Back to the top of this page

1:1 Parent Role and Responsibility

What can parents do to become more knowledgeable of the 1:1 initiative?

Prior to distribution, one parent or guardian within each household should view the 1:1 Digital Conversion Parent Video located on the CMS/CHS webpage. Parents should also review and discuss the Acceptable Use Policy and Digital Citizenship Agreement with their child (located in the Student Code of Conduct). Throughout the school year, talk to your student about his/her Chromebook usage to gain further insight on how the purposeful integration of technology is enhancing teaching, learning, and college and career readiness.

How are students protected from inappropriate content?

While, the division’s school-based Internet filtering provides at-home protection against questionable websites or applications, teachers and parents play a key role as well. Teachers should monitor device usage in class to ensure students stay on task. Parents should also check Internet browser history and social media activity.

Do students need printers at home?

Students do not need to have a printer at home. However, Chromebooks can be linked with many home printers using Google Cloud.

Back to the top of this page